Clicking a branded link causes repeated redirects or browser errors.
Where to Check in PassiveWP
WordPress Admin -> PassiveWP -> Branded Links -> My Links
Step-by-Step Fix Walkthrough
Fix Step 1: Set a clean external destination URL first.
Where to click WordPress Admin→PassiveWP→Branded Links→My Links
What to do In WordPress Admin→PassiveWP→Branded Links→My Links, do this in order: open the relevant panel, find the control related to "Set a clean external destination URL first.", apply one change, click Save/Run, then reload once to confirm it stuck.
How to verify Private-window click tests should route correctly and keep required attribution params.
Fix Step 2: Temporarily disable advanced rules and test base redirect.
Where to click WordPress Admin→PassiveWP→Branded Links→My Links
What to do Open WordPress Admin→PassiveWP→Branded Links→My Links, click the test/validate action in that screen, and wait for the result notice before continuing.
How to verify Private-window click tests should route correctly and keep required attribution params.
Fix Step 3: Re-enable rules one at a time to find conflict.
Where to click WordPress Admin→PassiveWP→Branded Links→My Links
What to do In WordPress Admin→PassiveWP→Branded Links→My Links, do this in order: open the relevant panel, find the control related to "Re-enable rules one at a time to find conflict.", apply one change, click Save/Run, then reload once to confirm it stuck.
How to verify Private-window click tests should route correctly and keep required attribution params.
Fix Step 4: Avoid destination URLs that resolve back to branded link path.
Where to click WordPress Admin→PassiveWP→Branded Links→My Links
What to do In WordPress Admin→PassiveWP→Branded Links→My Links, do this in order: open the relevant panel, find the control related to "Avoid destination URLs that resolve back to branded link path.", apply one change, click Save/Run, then reload once to confirm it stuck.
How to verify Private-window click tests should route correctly and keep required attribution params.
Most Common Causes
- Destination points back to the same branded domain/path.
- Conflicting rules sending users in circles.
- External redirect service creating chained loops.
How to Prevent It Next Time
- Run link QA before publishing campaigns.
- Keep one fallback destination always valid.
- Avoid layered redirect chains when possible.
When to Contact Support
- You completed every fix step and still get the same error.
- The issue impacts revenue-critical pages or high-volume campaigns.
- You can share timestamps, affected link/product IDs, and screenshots of the exact error state.
