Historical plugin data is missing after reinstall.
Where to Check in PassiveWP
WordPress Admin -> PassiveWP
Step-by-Step Fix Walkthrough
Fix Step 1: Check retention-related settings before uninstalling.
Where to click WordPress Admin→PassiveWP
What to do In WordPress Admin→PassiveWP, do this in order: open the relevant panel, find the control related to "Check retention-related settings before uninstalling.", apply one change, click Save/Run, then reload once to confirm it stuck.
How to verify No blocking error banner appears, and the next step is available.
Fix Step 2: Restore from backup if available.
Where to click WordPress Admin→PassiveWP
What to do Use WordPress Admin→PassiveWP to run generation for one item first, review the output manually, then continue with the remaining items.
How to verify Generation should complete without authentication, quota, or model errors.
Fix Step 3: Re-import critical earnings/product datasets where possible.
Where to click WordPress Admin→PassiveWP
What to do In WordPress Admin→PassiveWP, run a small import/fetch first (1-5 items) so you can verify data quality before scaling up.
How to verify New rows should appear in the list and be editable.
Fix Step 4: Rebuild key settings and validate flows carefully.
Where to click WordPress Admin→PassiveWP
What to do Open WordPress Admin→PassiveWP, click the test/validate action in that screen, and wait for the result notice before continuing.
How to verify You should see a Connected/Success result with no red error notice.
Most Common Causes
- Delete-on-uninstall option was enabled.
- Assumed uninstall would preserve all historical tables.
- No backup before major plugin lifecycle changes.
How to Prevent It Next Time
- Back up database before uninstall/reinstall events.
- Use staging for risky changes first.
- Document retention policy for your team.
When to Contact Support
- You completed every fix step and still get the same error.
- The issue impacts revenue-critical pages or high-volume campaigns.
- You can share timestamps, affected link/product IDs, and screenshots of the exact error state.
