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Ctrl/Cmd + K

Middle-Click or New-Tab Clicks Not Counted as Expected

Troubleshooting / Links and Tracking

Some user click behaviors appear undercounted in analytics.


Where to Check in PassiveWP

WordPress Admin -> PassiveWP -> Branded Links -> My Links

Step-by-Step Fix Walkthrough

Fix Step 1: Test middle-click/new-tab on multiple browsers and devices.

Where to click WordPress AdminPassiveWPBranded LinksMy Links

What to do Open WordPress AdminPassiveWPBranded LinksMy Links, click the test/validate action in that screen, and wait for the result notice before continuing.

How to verify Private-window click tests should route correctly and keep required attribution params.

Fix Step 2: Ensure branded links are rendered consistently in content templates.

Where to click WordPress AdminPassiveWPBranded LinksMy Links

What to do In WordPress AdminPassiveWPBranded LinksMy Links, do this in order: open the relevant panel, find the control related to "Ensure branded links are rendered consistently in content templates.", apply one change, click Save/Run, then reload once to confirm it stuck.

How to verify Private-window click tests should route correctly and keep required attribution params.

Fix Step 3: Review caching/minification settings that might alter scripts.

Where to click WordPress AdminPassiveWPBranded LinksMy Links

What to do In WordPress AdminPassiveWPBranded LinksMy Links, do this in order: open the relevant panel, find the control related to "Review caching/minification settings that might alter scripts.", apply one change, click Save/Run, then reload once to confirm it stuck.

How to verify Private-window click tests should route correctly and keep required attribution params.

Fix Step 4: Cross-check server-side redirect records for discrepancies.

Where to click WordPress AdminPassiveWPBranded LinksMy Links

What to do In WordPress AdminPassiveWPBranded LinksMy Links, do this in order: open the relevant panel, find the control related to "Cross-check server-side redirect records for discrepancies.", apply one change, click Save/Run, then reload once to confirm it stuck.

How to verify Private-window click tests should route correctly and keep required attribution params.

Most Common Causes

  • Browser/privacy tooling impacting tracking events.
  • Inconsistent script execution on specific page templates.
  • Mixed link rendering approaches in custom content.

How to Prevent It Next Time

  • Standardize template rendering for monetized links.
  • Run cross-browser QA for major page templates.
  • Track trend lines, not isolated single-session anomalies.

When to Contact Support

  • You completed every fix step and still get the same error.
  • The issue impacts revenue-critical pages or high-volume campaigns.
  • You can share timestamps, affected link/product IDs, and screenshots of the exact error state.

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