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Find Products Shows Results but Import Does Nothing

Troubleshooting / Amazon APIs

Search results appear, but selected products do not show up in My Products.


Where to Check in PassiveWP

WordPress Admin -> PassiveWP -> Settings -> Amazon

Step-by-Step Fix Walkthrough

Fix Step 1: Go to PassiveWP -> Products -> Find Products and select 1-3 rows only.

Where to click WordPress AdminPassiveWPSettingsAmazon

What to do In WordPress AdminPassiveWPSettingsAmazon, do this in order: open the relevant panel, find the control related to "Go to PassiveWPProductsFind Products and select 1-3 rows only.", apply one change, click Save/Run, then reload once to confirm it stuck.

How to verify No blocking error banner appears, and the next step is available.

Fix Step 2: Run import for the small batch and wait for completion notice.

Where to click WordPress AdminPassiveWPSettingsAmazon

What to do In WordPress AdminPassiveWPSettingsAmazon, run a small import/fetch first (1-5 items) so you can verify data quality before scaling up.

How to verify New rows should appear in the list and be editable.

Fix Step 3: Open My Products and search by ASIN/title to confirm records exist.

Where to click WordPress AdminPassiveWPSettingsAmazon

What to do In WordPress AdminPassiveWPSettingsAmazon, do this in order: open the relevant panel, find the control related to "Open My Products and search by ASIN/title to confirm records exist.", apply one change, click Save/Run, then reload once to confirm it stuck.

How to verify No blocking error banner appears, and the next step is available.

Fix Step 4: If missing, retry in a smaller batch and run Amazon connection test.

Where to click WordPress AdminPassiveWPSettingsAmazon

What to do In WordPress AdminPassiveWPSettingsAmazon, click "Check API Connections" and wait for the status table to finish.

How to verify Check API Connections should show successful status with no country-level errors.

Most Common Causes

  • No products were actually selected before running import.
  • Background queue is stalled or delayed.
  • API request throttling interrupted the import batch.

How to Prevent It Next Time

  • Import in small waves before large catalog pulls.
  • Keep API connections healthy before bulk work.
  • Prioritize high-intent products instead of importing everything.

When to Contact Support

  • You completed every fix step and still get the same error.
  • The issue impacts revenue-critical pages or high-volume campaigns.
  • You can share timestamps, affected link/product IDs, and screenshots of the exact error state.

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