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Geo Routing Sends Users to Wrong Destination

Troubleshooting / Links and Tracking

Visitors from certain countries land on unexpected offers.


Where to Check in PassiveWP

WordPress Admin -> PassiveWP -> Branded Links -> My Links

Step-by-Step Fix Walkthrough

Fix Step 1: Review rule order and confirm country mappings.

Where to click WordPress AdminPassiveWPBranded LinksMy Links

What to do In WordPress AdminPassiveWPBranded LinksMy Links, do this in order: open the relevant panel, find the control related to "Review rule order and confirm country mappings.", apply one change, click Save/Run, then reload once to confirm it stuck.

How to verify Private-window click tests should route correctly and keep required attribution params.

Fix Step 2: Run geolocation tests for affected regions.

Where to click WordPress AdminPassiveWPBranded LinksMy Links

What to do Open WordPress AdminPassiveWPBranded LinksMy Links, click the test/validate action in that screen, and wait for the result notice before continuing.

How to verify Private-window click tests should route correctly and keep required attribution params.

Fix Step 3: Add explicit country rules for high-volume markets.

Where to click WordPress AdminPassiveWPBranded LinksMy Links

What to do In WordPress AdminPassiveWPBranded LinksMy Links, do this in order: open the relevant panel, find the control related to "Add explicit country rules for high-volume markets.", apply one change, click Save/Run, then reload once to confirm it stuck.

How to verify Private-window click tests should route correctly and keep required attribution params.

Fix Step 4: Verify fallback is acceptable for unknown locations.

Where to click WordPress AdminPassiveWPBranded LinksMy Links

What to do In WordPress AdminPassiveWPBranded LinksMy Links, do this in order: open the relevant panel, find the control related to "Verify fallback is acceptable for unknown locations.", apply one change, click Save/Run, then reload once to confirm it stuck.

How to verify Private-window click tests should route correctly and keep required attribution params.

Most Common Causes

  • Country rules missing or misordered.
  • Geolocation source not resolving reliably.
  • Fallback destination catching unmatched traffic.

How to Prevent It Next Time

  • Audit top-country routing weekly.
  • Use clear rule naming conventions.
  • Track country-level conversion outcomes.

When to Contact Support

  • You completed every fix step and still get the same error.
  • The issue impacts revenue-critical pages or high-volume campaigns.
  • You can share timestamps, affected link/product IDs, and screenshots of the exact error state.

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