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Earnings Import Completed but Data Is Missing

Troubleshooting / Earnings

Import says complete, but expected records are not visible.


Where to Check in PassiveWP

WordPress Admin -> PassiveWP -> Amazon Earnings -> Overview

Step-by-Step Fix Walkthrough

Fix Step 1: Expand dashboard date range and retry view.

Where to click WordPress AdminPassiveWPAmazon EarningsOverview

What to do In Amazon Earnings, set date range first, then review cards/tables and open deeper views for anomalies.

How to verify Imported/report totals should align with the selected date window from your source file.

Fix Step 2: Wait for background processing completion.

Where to click WordPress AdminPassiveWPAmazon EarningsOverview

What to do In Amazon Earnings, set date range first, then review cards/tables and open deeper views for anomalies.

How to verify Imported/report totals should align with the selected date window from your source file.

Fix Step 3: Cross-check imported period against source CSV dates.

Where to click WordPress AdminPassiveWPAmazon EarningsOverview

What to do Open Amazon EarningsUploads, upload one CSV, wait for processing completion, then verify rows in Reports/Overview.

How to verify Imported/report totals should align with the selected date window from your source file.

Fix Step 4: Re-import one known report for validation if needed.

Where to click WordPress AdminPassiveWPAmazon EarningsOverview

What to do Open Amazon EarningsUploads, upload one CSV, wait for processing completion, then verify rows in Reports/Overview.

How to verify Imported/report totals should align with the selected date window from your source file.

Most Common Causes

  • Date filters hiding imported records.
  • Import still processing in background.
  • Report data outside selected dashboard window.

How to Prevent It Next Time

  • Use consistent date windows across reports.
  • Track import timestamps in your ops log.
  • Validate first row/last row dates after each upload.

When to Contact Support

  • You completed every fix step and still get the same error.
  • The issue impacts revenue-critical pages or high-volume campaigns.
  • You can share timestamps, affected link/product IDs, and screenshots of the exact error state.

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