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Onboarding Wizard Did Not Save Amazon Tag and Country

Troubleshooting / Setup

You finish onboarding, but default country or partner tag is blank afterward.


Where to Check in PassiveWP

WordPress Admin -> PassiveWP -> Onboarding

Step-by-Step Fix Walkthrough

Fix Step 1: Open PassiveWP -> Onboarding and complete the Amazon step again.

Where to click WordPress AdminPassiveWPOnboarding

What to do Use WordPress AdminPassiveWPOnboarding to run generation for one item first, review the output manually, then continue with the remaining items.

How to verify Generation should complete without authentication, quota, or model errors.

Fix Step 2: Enter Default Country and Default Partner Tag, then continue to Review.

Where to click WordPress AdminPassiveWPOnboarding

What to do In WordPress AdminPassiveWPOnboarding, do this in order: open the relevant panel, find the control related to "Enter Default Country and Default Partner Tag, then continue to Review.", apply one change, click Save/Run, then reload once to confirm it stuck.

How to verify No blocking error banner appears, and the next step is available.

Fix Step 3: Click Finish Setup and wait for the success notice.

Where to click WordPress AdminPassiveWPOnboarding

What to do Use WordPress AdminPassiveWPOnboarding to run generation for one item first, review the output manually, then continue with the remaining items.

How to verify Generation should complete without authentication, quota, or model errors.

Fix Step 4: Open Settings -> Amazon and confirm values persisted, then click Save Changes.

Where to click WordPress AdminPassiveWPOnboarding

What to do Complete the field changes in WordPress AdminPassiveWPOnboarding, then click Save Changes and do not leave the page until the success notice appears.

How to verify Reload the screen once and confirm your values are still saved.

Most Common Causes

  • Onboarding step was skipped without pressing Continue/Finish.
  • Required Amazon fields were left empty on final review.
  • Settings were changed but not saved from the Amazon tab afterward.

How to Prevent It Next Time

  • Do one full onboarding pass without switching tabs mid-flow.
  • Store your country/tag values in a shared team checklist.
  • Retest Amazon connection after onboarding changes.

When to Contact Support

  • You completed every fix step and still get the same error.
  • The issue impacts revenue-critical pages or high-volume campaigns.
  • You can share timestamps, affected link/product IDs, and screenshots of the exact error state.

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